1. PRIVACY POLICY
Loyalty Clothing Co. (“Loyalty Clothing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, communicating with us, or otherwise interacting with our business.
Information We Collect
We may collect information including your name, email address, telephone number, billing and shipping address, order information, account information, customer-service communications, and other information you voluntarily provide.
Our website and service providers may also automatically collect technical information such as your IP address, browser type, device information, referring pages, pages visited, website interactions, and cookie information.
How We Use Information
We may use collected information to process and fulfill orders, process payments, provide shipping updates, communicate with customers, provide customer service, process returns or exchanges, prevent fraudulent transactions, maintain website security, improve our website and products, conduct analytics, and comply with applicable legal obligations.
We may also send marketing communications when permitted by applicable law. Customers may unsubscribe from promotional emails using the unsubscribe link provided in those communications.
Payment Processing
Payments are processed through payment providers available through our website.
Loyalty Clothing Co. does not intend to directly store complete credit or debit card information when such information is securely handled by our payment processor.
Payment providers may process information according to their own privacy policies and terms.
Squarespace
Our website is hosted using Squarespace.
Squarespace may process information concerning visitors and customers as necessary to operate and secure its platform and provide website functionality.
For additional information regarding Squarespace’s practices, please review the Squarespace Privacy Policy.
Cookies and Analytics
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, operate shopping features, analyze website traffic, improve performance, and provide other functionality.
Certain cookies may be essential for the website to operate. Other cookies may be used for analytics, advertising, or similar purposes depending on the services enabled on our website.
Where required, visitors may be provided options for managing non-essential cookies.
Sharing of Information
We may share information with service providers when reasonably necessary to operate our business, including website hosting, payment processing, shipping, order fulfillment, email services, analytics, fraud prevention, customer support, and professional services.
We may also disclose information when required by law or when reasonably necessary to protect our customers, business, property, legal rights, or security.
Data Security and Retention
We take reasonable measures intended to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Information may be retained for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable business, accounting, tax, fraud-prevention, dispute-resolution, and legal requirements.
Your Privacy Rights
Depending on where you reside, applicable law may provide rights regarding your personal information, including rights to request access, correction, deletion, or information regarding certain uses of your personal information.
We may need to verify your identity before fulfilling certain requests.
Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 in circumstances requiring parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected by updating the effective date.
Contact
Privacy questions or requests can be directed to:
Loyalty Clothing Co.
Email: orders@shoployaltyclothing.com
Phone: 888-664-0368
Website: shoployaltyclothes.com